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Privacy Policy

Ninja Floors, LLC (“Company,” “we,” “our,” or “us”) operates the website https://www.ninjafloors.net/ and is committed to protecting the privacy of our website visitors and customers.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

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1. Information We Collect

In accordance with website privacy standards, we collect both personal and non-personal information.

 

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Property or service address

  • Any details submitted through contact forms or service requests

 

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referral source

 

2. How We Collect Information

We collect information through:

  • Contact forms on our website

  • Phone calls and email communication

  • Cookies and tracking technologies

  • Website analytics tools

Wix may also collect certain data as part of its hosting and analytics services.

 

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes

  • Schedule and deliver flooring services

  • Improve website performance and user experience

  • Communicate updates, offers, or promotions

  • Maintain internal business records

  • Comply with legal obligations

 

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience

  • Analyze traffic and behavior

  • Store user preferences

You can manage or disable cookies through your browser settings.

 

5. Sharing of Information

We do not sell your personal information.

We may share your data with:

  • Service providers (e.g., Wix, analytics tools, CRM systems)

  • Contractors or partners assisting with service delivery

  • Legal authorities when required by law

 

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

 

7. Data Security

We implement appropriate technical and organizational measures to protect your data.
However, no system is completely secure, and we cannot guarantee absolute security.

 

8. Third-Party Services

Our website may use third-party services such as:

  • Wix (website hosting)

  • Analytics tools (e.g., traffic tracking)

These third parties may collect data according to their own privacy policies.

 

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Withdraw consent

  • Opt out of marketing communications

To exercise these rights, contact us at the details below.

 

10. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect personal information from children.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.

 

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Ninja Floors, LLC
3380 Legendary Trails Dr, Cincinnati, OH 45245
📞 +1 (513) 998-5111
📧 cleveland@ninjafloors.net

 

13. SMS & Marketing Communications

By submitting your contact information, you consent to receive:

  • Calls

  • Emails

  • Text messages

from Ninja Floors, LLC regarding your inquiry or services.

You can opt out at any time.

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